In Crimea, the XII interdisciplinary medical congress «Actual issues of medical practice» takes place

The event annually combines hundreds of specialists of different profiles on its site to exchange experience and advanced practices.

The head of the Crimean Ministry of Health also took part in one of the sections where he made a report on how the organizers of healthcare to work with citizens’ appeals and use the data received from the population to increase the efficiency of the medical organization.

An analysis of citizens’ appeals is an important mechanism for the development of a medical institution and point optimization of processes. It allows you to focus on specific problems that various groups of patients face and make managerial decisions aimed at improving the organization of medical care. Therefore, all healthcare organizers should use this tool more actively to improve the quality of assistance and satisfaction of patients,-quoted the press service of Alexei Natarova.

Congress continues its work — ahead of two more days of fruitful exchange of experience and discussions.

I wish all participants in the event of interesting meetings, useful knowledge and the successful application of the information gained in practice!, — said the minister.

Source: press service of the Ministry of Health of Crimea