PFR in Sevastopol: how to get advice or make an appointment at the PFR

CrimeaPRESS reports:

PFR specialists in Sevastopol note: for advice on pension and social security, payment of benefits to families with children, maternity (family) capital, registration of SNILS, registration for public services, please contact the SINGLE CONTACT CENTER FOR INTERACTION WITH CITIZENS by phone 8-800-6-0-0. Calls from mobile and landline phones within Russia are free.

A unified contact center was launched as part of the «social treasury» project. On the first line of the center, the virtual assistant answers the most popular standard requests. For example, about how to use maternity capital, get SNILS, change the method of delivering pensions, etc. If you need to get detailed information, the virtual assistant transfers the call to the first line operator.

For more detailed consultations, a second line is provided. The operator identifies the identity of the applicant and only then can provide the information of interest or make an appointment to receive public services at the PFR client service. Also, a citizen can make an appointment on their own on the PFR website — es.pfrf.ru/znp/.

For reporting to the Pension Fund, employers-insurers can contact by phone:

• PFR client service No. 1 (Uritskogo St., 2) +7 (8692) 63-11-77;
• PFR Client Service No. 2 (5 Pozharova St.) +7 (8692) 55-39-22;
• PFR client service No. 3 (Kyiv/L. Tolstoy St., 11 /22) +7 (63) 55-35-16;
• PFR customer service No. 4 (N. Muzyki st., 60 A) +7 (8692) 32-000-57.

Sevastopol residents can receive information about public services that fall within the competence of the PFR at the contact center from Monday to Thursday from . 00 before 18.00 and Friday from 09.00 before 16.45 nonstop.

You can apply for public services remotely through personal accounts on the PFR website https://es.pfrf.ru/ or on the public services portal https://www.gosuslugi.ru/.