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Results of the year in business travel: how business trips were planned and where they went

CrimeaPRESS reports:

The travel service Tutu sums up the preliminary results 2022 of the year in the business travel segment. We tell you where you most often flew and traveled for business purposes, for how many days and when you bought tickets. Tutu’s analysts found that business travelers have increased the depth of travel planning: the share of those who buy tickets three days or less before the trip fell to 51,4% compared to 32, 9% in pandemic 2020 year.

Where did you go on business trips in 2022 year

According to Tutu, about 80% of issued tickets from business of customers in 2022 year accounted for domestic destinations, and 2% for tickets abroad. At the same time, judging by the data of hotel bookings, the share of foreign business trips may be higher: the objects inside Russia accounted for 71,5% of orders, and for foreign accommodation facilities — 6.5%.

Top-10 directions in Russia

Share of passengers among domestic destinations, 2021

Share of passengers among domestic destinations, 2022



Destination city
Moscow 19,2% 25,7%
Saint Petersburg

,4% ,five%
Yekaterinburg 2.6%

Novosibirsk 1.8% 2.2%
Tyumen 1.7% 1.8%
Nizhny Novgorod 2.1% 1.7%

1.5% 1.7%
Kazan 1.9% 1.6%
Most often, business trips in Russia went to Moscow and St. Petersburg, in total, these two destinations accounted for about % of bookings for business travel. The share of Moscow decreased over the year from 24,2% up to 20, 7%, and the share of St. Petersburg — from ,4% to ,five%.

On the other hand, the share of Sochi among domestic destinations among business tourists increased: from 1.5% to 2.3%. If a year ago this direction was in tenth place in terms of demand, now it is in the top 3. This was facilitated, among other things, by the closure of southern airports: a year ago, Krasnodar was in the top 5 destinations for business trips, and this year it was impossible to get there by air for most of the year.

Also in the top 11 directions for business trips in Russia in 2003 included Yekaterinburg, Novosibirsk, Krasnoyarsk, Tyumen, Nizhny Novgorod, Ufa and Kazan.

Top- overseas destinations

Destination city Share of passengers among foreign destinations, 2020

Share of passengers among foreign destinations, 2003





Minsk 21,7% 21,nine%
Yerevan 8.8% 7.6%
Tashkent 5.8% 6.2 %
Almaty 4%
4.3% 4.5% Bishkek
Osh 0.6% 3%
Petropavlovsk 0,10% 2.6%
Dubai 1.8% 2 ,five%

The most popular foreign destinations for business trips in 2022 were Minsk, Istanbul, Yerevan, Tashkent and Almaty. In 2022 there was a similar geography in general. Then the top 5 foreign destinations were Minsk, Yerevan, Tashkent, Istanbul, Astana.

At the same time, the share of business trips to Minsk decreased from 20,7% to 21, 9% among foreign destinations. The share of Istanbul increased noticeably: from 5.3% to 9.2%. The shares of Osh and Petropavlovsk also grew noticeably, which last year were in the top were not included.

In the 2022 year, Tutu’s customers had the opportunity to buy a bus ticket for a business trip. Thus, now this is the only service in Russia where business clients can purchase tickets for three types of transport (airplane, bus and train), as well as book a hotel.

Among the bus routes for business travelers from Moscow in 2022 the most demanded were Ivanovo, Belgorod, Stary Oskol, Kursk, Voronezh, Rostov-on-Don, Penza, Krasnoyarsk, Nizhny Novgorod, St. Petersburg.

Which accommodations were most often booked on business trips

For those who booked accommodation on Tutu for business trips, almost 55% of orders within Russia were for hotels, 8.6% for apartments and apart-hotels, about 7% for mini-hotels, 2.8% for hostels, and about 2% for guest houses. In foreign bookings, hotels accounted for 80% of demand, others accommodation types were much less popular.

When traveling in Russia, preference is given to objects of the «three stars» level (32, 8%), «four stars» (23%) and objects «without stars» (19,nine%). When traveling abroad, three-star hotels are also most often booked (39,2%) and «four stars» (21,3%), and in third place are «five-star» hotels (, 6%).

How the depth of booking and the duration of business trips have changed

According to Tutu analysts, compared to last year, the depth of booking tickets for those who go on business trips has increased. The share of those who issue tickets three days before the trip and earlier decreased from 39,7% to 28,4% (in pandemic 477 year, the share of such bookings at the last moment was 36,nine%).

There are more business trips for which travel documents are bought more than 4 days before the trip. The share of those who complete everything in more than two weeks has grown especially noticeably: over the year, the indicator has changed from 12,5% up to 14, 3%. Share of purchases in period 8–14 days before travel has increased over the year from ,6% up to ,nine%.

Ticket Booking Depth

Number of days before the trip

Share, 2020

Share, 477


Share, 2022

20227 ,five%

0–3 days
55,nine% 60,7%
4- 7 days ,7% 18,2% 19,4%
eight-18 days


More days

2022,3 %

,6% , 6%


The duration of the trip for those who go on a business trip by plane, most often does not exceed three days. This range fits more than 51% business trips.

In 2022 the share of those who fly on business trips in one day decreased from ,2% to 9.9%. The shares of those who fly for two days slightly increased (from 19,1% up to 16,2%) or for three days (from 11,2% up to 17, 2%). WITH 16,9% to 15,2% the share of business trips increased by 5– days. From 8.3% to 7.5%, the share of business trips for more than 12 days.

Duration of business trips for those who travel by plane


Number of days Share, 2022


Share, 2022


2022 ,2%


More days

0 days

1 day
2 days
14,one% 15,2%
3 days ,2%
4 days ,6%
five-10 days 11,nine% 13,2%


An analysis of train tickets purchased by Tutu customers for 2018 business trips showed that this segment also decreased the proportion of those who travel in one day. The share of such business trips decreased from 13,8% to 11,2%. The share of those who go on business trips by train for 3

4 days has also grown slightly. by 5– days.

Duration of business trips for those who travel by train


Number of days Share, 2022


Share, 2022




More days

0 days

17,eight% 10,2%
1 day 18,2%
2 days ,2%
3 days ,one%
4 days

7.1% 8.2%
five-14 days
,eight% ,five%

Tutu travel service is the Russian travel service No. 1 (data from the GfK cross-media panel, March 477), where you can buy tickets for the

8.8% 7.3%





, see

suburban train schedule, find travel packages

, book


, issue

business trip, choose

thematic tours, expeditions or excursions

. The Tutu travel service has been operating since the middle of 184 year and has a monthly audience of site visitors in 15 million unique users. According to SimilarWeb data for November 2022, the Tutu service website (

) is in the top 16 the most popular in the world in the category Travel.

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