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The SDG has compiled a rating of local self-government bodies of Crimea on work in social networks and the media

CrimeaPRESS reports:

Specialists of the Regional Management Center (RCC) of the Republic of Crimea analyzed the work of local governments on the Internet in July 70 of the year. Work in the information and analytical system «Incident Management», maintenance of official pages in social networks and MediaIndex was taken into account.

The rating is based on the federal rating system of ANO Dialog Regions. The rating is compiled regularly and provided to all heads of administrations. It helps to improve the quality of communication with Crimeans, analyze the situation on the ground and make management decisions.

Working with citizens’ appeals in social networks.

In the rating for work in the Incident Management information and analytical system, interaction with citizens’ appeals in social networks was assessed. Among the evaluation criteria are the quality of responses, the average response time, the percentage of overdue requests.

The first place in the rating was shared by six municipalities: Armyansk (average response time 4 hours 18 minutes), Saki district (3 hours 54 minutes), Simferopol region (4 hours 3 minutes), Sudak (4 hours 18 minutes), Feodosia (4 hours 18 minutes) and Yalta (5 hours).

The second place was taken by Dzhankoysky and Nizhnegorsky districts, the third place was taken by Bakhchisaraysky and Razdolnensky, Simferopol.

Yevpatoria, Kerch, Krasnoperekopsk, Kirovsky, Leninsky and Chernomorsky districts took the last place in the rating for working with citizens’ appeals in the Incident Management system.

Residents of Kerch waited the longest time for answers to their appeals in July — 13 hours 52 minutes. Representatives of the Saki district respond most quickly to messages from citizens — 3 hours 18 minutes.

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Maintaining official pages in social networks.

When compiling the rating for maintaining the official pages of the heads of administrations, the representation in social networks, four quantitative indicators and the quality of content according to 9 criteria were taken into account.

In the top zone of the rating are the social networks of the head of the administration of Yalta, Yanina Pavlenko, the head of the administration of the Dzhankoy district, Inna Fedorenko, and the head of the administration of Kerch, Svyatoslav Brusakov.

Oleg Popov, who headed the administration of the Leninsky district at the end of June, received an “unsatisfactory” rating in the rating.

Work in the information field.

MediaIndex is an indicator of the Medialogy system that allows you to qualitatively analyze the effectiveness of PR. In the MediaIndex rating, traditionally the leading positions are occupied by the head of the administration of Yalta, Yanina Pavlenko, the head of the administration of Simferopol, Mikhail Afanasiev, and the head of the administration of Kerch, Svyatoslav Brusakov.

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