Officially: tourists complain less about Crimean hotels and sanatoriums

We have very few complaints, but the regulatory framework has changed. Now Rospotrebnadzor accepts complaints from a tourist only if he had previously filed complaints in writing precisely in the hotel in which he lived, those facts that did not satisfy him— the specialist explained.

At the same time, the hotel or sanatorium should give a written response to the written complaint. And, if the answer does not satisfy the guest, then he can contact Rospotrebnadzor.

In this case, Rospotrebnadzor, together with the prosecutor’s office, conducts an audit. But, if the hotel answered the claim and the problem was canceled, then there is no reason to file a complaint— said the Marnopolskaya.

The head of the representative office of the hotel-tourist association in the Republic of Crimea called such an order called the right, since previously supervisory authorities were forced to respond to all, even anonymous, complaints, often subjective, which took a lot of effort from Rospotrebnadzor and the hoteliers themselves.

Average level Loading working hotels, hotels and sanatoriums of Crimea in July He exceeded 74%, said earlier the chairman of the State Council of the Republic Vladimir Konstantinov. And the percentage of booking hotels and sanatoriums for August reached 66%, in September — 53%, and this indicator continues to grow.

Earlier, the authorities of Crimea Reportedthat in June 830 thousand tourists rested on the peninsula, which is 11% more than in the same period last year.

In total the first half of 2025 Crimea Visit 2.3 million tourists, which is 15% more than last year for the same period.

source: RIA Novosti Crimea