Sergey Aksyonov: «The administrations of municipalities should strengthen work with citizens' appeals»

The main issues or complaints concerned benefits, compensations and quotas, land relations, roads, water supply, utilities and other topics, including issues from participants in the special operation and members of their families. In principle, I note a certain positive trend: a significant part of the appeals is considered without an additional reminder. Nevertheless, this work must be strengthened,-quotes the press service of the head of Crimea.

According to Sergey Aksyonov, the bulk of complaints about the work of managing organizations and those related to everyday life as a whole come from municipalities, where the administration did not establish direct feedback with local residents.

I remind you that behind each house and each street a specific responsible person should be assigned, who knows all the inhabitants of the supervised territory, who is always ready to help. I believe that if suddenly citizens have to record a video message and direct it to my name or even more so in the name of the president, then local governments work poorly. The vast majority of issues cannot be resolved. The main thing is to react in a timely manner— called the head of the republic.

Sergei Aksyonov also emphasized the importance of personal reaction of the heads of the administrations of municipalities to appeals coming from citizens.

The event was attended by the chairman of the Council of Ministers of the Republic of Crimea, Yuri Gotsanyuk, Deputy Prime Ministers and ministers of the Government of the Republic of Crimea, the head of the administrations of municipalities, and others.

Source: Information and press service of the Head of the Republic of Crimea