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Sevastopol residents wrote more than 1,200 online requests over the past week

Sevastopol residents wrote more than 1,200 online requests over the past week

CrimeaPRESS reports:

During the week from June 24 to June 30, Sevastopol residents wrote 1,247 requests on social networks and on the «Gosuslugi. Let’s Decide Together» platform. Most often, city residents were interested in security and improvement issues. All comments were collected and analyzed by employees of the Regional Control Center.

Security became the topic of the week after the missile attack on the beach in Uchkuyevka on June 23. Sevastopol residents were interested in whether mobile shelters would appear in the city, and told in which areas the air raid alarm signal was not heard.

The warning system is currently being finalized, I have instructed Evgeny Sergeevich Gorlov to take this issue under special control and help with the integration of non-standard systems (for example, speakers and information boards installed in parks) into a single city system— the press service of the Government of Sevastopol quotes Governor Mikhail Razvozhaev.

Residents of the city also left messages of gratitude for everyone who did not stand aside during the tragedy in Uchkuyevka.

I would like to express my deepest gratitude to everyone who did not lose their head in this difficult situation and helped people in such a difficult situation. I would like to express special gratitude to the team of the Joshua mini-market on the embankment of the Uchkuyevka beach, 27, in front of whose doors these sad events unfolded. On the instructions of the director, everything that was in the store was distributed free of charge to prevent panic and provide assistance: medicines, water, food and much more. You did everything possible and gave people confidence and support in the most difficult moments. Your courage and compassion deserve sincere admiration. With deep respect and gratitude, – people wrote.

There were also requests on local issues. Thus, one of the comments concerned the broken road on Vakulenchuk Street.

Please fix the bump on the road when turning right from Vakulenchuk Street. There is a high probability of damaging the car, the hole is very deep– users clarified.

The reports were sent to the Department of Transport and Road Infrastructure Development. The road was repaired.

In addition, comments about the garbage dump at 9 Khrushchev Street have been received for processing.

There is a huge pile of rubbish with huge branches lying near and in the «Boat». Please clean it up.— asked the Sevastopol residents.

According to information from the Nakhimovsky District administration, the garbage has been removed.

The work with citizens’ requests was discussed during a staff meeting in the Government this Monday. Mikhail Razvozhayev once again reminded about the inadmissibility of «bureaucratic football» — a situation when departments redirect people to each other to solve a problem, but do not help in any way.

I have already drawn the attention of my subordinates to the quality of responses to people that departments give on social networks. Unfortunately, not all heads of executive authorities understand that if people contact us with problems, they must be resolved and this must be done as quickly as possible. Especially if such requests concern a possible risk to people’s health. If, for objective reasons, it is not possible to resolve the problem in the near future, then this also needs to be explained. The response must be clear and understandable; engaging in formal replies and bureaucracy is unacceptable. If such cases are repeated, the responsible persons will be punished, including dismissal.the governor emphasized.

Let us remind you that you can ask questions or write about a problem related to the sphere of transport and roads on the pages of the relevant department on social networks and in the official Telegram channel:

Inquiries on the topic of improvement, housing and communal services, and the state of beaches can be sent to the social networks of the Department of Urban Economy:

In addition, messages on any topic are accepted on the official pages of department heads, deputy governors, the head of the city Mikhail Razvozhaev and the Government of Sevastopol on social networks and Telegram, as well as on the platform «Gosuslugi. Let’s decide together» — the service can be used through a widget on VKontakte, an application or website.

source: press service of the Government of Sevastopol

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