State Unitary Enterprise of the Republic of Crimea «Krymenergo»: methods of transmitting meter readings

This is necessary to accurately display charges for consumed electricity on receipts. If there is no information, the payment amount is calculated based on average monthly consumption. It is necessary to send information to the guaranteeing supplier even if the numbers on the meter remain unchanged. In turn, employees of the State Unitary Enterprise of the Republic of Crimea «Krymenergo» regularly conduct door-to-door visits and take control readings. If at the same time the controllers identify a difference in the data between those transmitted by the subscriber and the actual readings, then a recalculation will be made to him.

Note that in apartment buildings where smart meters are installed, connected to an intelligent metering system, information about resource consumption is transmitted to the State Unitary Enterprise of the Republic of Crimea «Krymenergo» automatically. For the convenience of customers, personal accounts are available on the official website of the energy enterprise (https://lk.crimea-energy.ru) and in the mobile application (https://crimea-energy.ru/files/app-release.apk). With their help, you can not only provide your readings, but also, before the 10th day of each month following the billing month, pay for the service, and also, if necessary, contact customer support and receive professional advice. Online services allow users to save time and control their budget. Subscribers can also submit readings by telephone and during a personal visit to the service offices of the State Unitary Enterprise of the Republic of Crimea «Krymenergo» (https://crimea-energy.ru/consumers/cserv/offices) or by calling the contact center: 88005060012 (from mobile); 08005060012, 23-78-33, 31-86-30 (from landline).