Pension Fund of the Russian Federation in Sevastopol: a voice assistant on the website of the department is one of the ways of an accessible environment for people with disabilities

CrimeaPRESS reports:

The information posted on the PFR website pfr.gov.ru can not only be read, but also listened to, which is especially important for people with low vision and those who find it difficult to perceive text from the screen of an electronic device.

There is a special version on the PFR website that duplicates the information, but differs in special settings. It is located at the top of the menu page under the «AA» icon. On the page, you can increase the font, change its color and background, etc. A voice assistant is integrated into the version of the site for the visually impaired. To voice the text on the site, you need to open the «AA» menu, select the text fragment with the mouse and click the «play» (►) button. After that, the text will be read. The assistant allows you to pause playback and replay the selected text. In order to improve the quality of customer service, the Sevastopol Branch of the Pension Fund also participates in the federal program «Accessible Environment». Its main goal is to provide the opportunity to receive public services, the same for all members of society. The client services of the Pension Fund of the Russian Federation of Sevastopol at this stage are most comfortably equipped for visitors with hearing impairments and visual impairments , the press service of the department notes.

For the prompt provision of public services by the PFR for seriously ill and bedridden disabled people of group 1, if necessary, home visits of specialists were organized.